Service provider information
Legal name: MSHWAR TOURISM LIMITED COMPANY
Trade name: Mshwar Turizm Co. Ltd.
Registered address: KEMALPAŞA NEIGHBORHOOD, ÇUKUR ÇEŞME STREET, NO: 27, INNER DOOR NO: 11 FATİH/ İSTANBUL
Tax number: 6232284689 — Tax office: HOCAPAŞA-FATİH
Trade registry: 1097643 — MERSİS: 034271
Email: info@mshwar.pro — Telephone: +90 536 785 1315
Website: https://www.mshwar.pro — KEP: mshwarturizm@hs09.kep.tr
1. Scope
This policy explains how personal data is collected, used, stored and shared when you visit the website, request a quotation, create a booking, make a payment or contact us.
2. Data we process
- Identity and contact data.
- Traveller data necessary for reservations, such as name, date of birth, nationality and travel-document details where required.
- Booking, service and correspondence records.
- Billing and transaction data. We do not store full card details; payments are processed by iyzico and the relevant financial institutions.
- Technical data, including IP address, device information, logs and cookies.
3. Purposes and legal bases
We process data to perform bookings and contracts, comply with legal, tax and accounting duties, prevent fraud, secure the website, improve services and send marketing communications where valid consent exists.
4. Recipients
Where necessary, data may be shared with airlines, hotels, tour and transport operators, payment providers including iyzico, banks, hosting and technology providers, accountants and competent authorities.
5. International transfers
Travel services may require reservation data to be transferred to providers outside Türkiye. Such transfers are handled under the applicable legal basis and safeguards required by KVKK and, where applicable, GDPR.
6. Retention
Data is retained for the period necessary to provide services, resolve disputes and meet statutory tax, accounting and legal obligations, after which it is deleted or anonymised.
7. Your rights
You may request confirmation of processing, access, correction or deletion where legally available, object to or restrict processing, withdraw consent, and complain to the competent data-protection authority.
8. Requests
Send requests to info@mshwar.pro or the registered address with sufficient information to verify identity. Do not send complete passport data through unsecured email unless requested through a designated secure channel.
9. Security and updates
We apply appropriate organisational and technical measures and may update this policy when our services or legal requirements change.